— PRIVACY POLICY —

1. Introduction

B J CONSTRUCTIONS respects your privacy and is committed to protecting personal information in compliance with Indian data protection principles, IT Act 2000, and applicable messaging platform guidelines.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website or communication services including WhatsApp API and RCS.

2. Information We Collect

a) Personal Information

Name
Mobile number
Email address
Project details
Billing information

b) Device Information

IP address
Browser type
Device type
Operating system

c) Cookies & Tracking Data

Session identifiers
Usage analytics
Website behavior tracking

d) Message Data (WhatsApp & RCS)

Message templates
Delivery status
Time stamps
Customer responses

We do not access private WhatsApp chats outside our official communication channel.

3. Purpose of Data Collection

We collect data to:

Provide construction services
Respond to inquiries
Send service updates
Issue invoices
Improve user experience
Ensure regulatory compliance

4. Consent for WhatsApp & RCS Data Processing

By sharing your mobile number and engaging with our messaging services, you:

Consent to receive transactional and service-related messages.
Confirm opt-in for promotional communication (where applicable).
Acknowledge that data may be processed through Meta or telecom providers.

You may opt out at any time by contacting us.

5. Legal Basis for Processing

We process data based on:

User consent
Contractual necessity
Legal compliance
Legitimate business interest

6. How We Use Collected Data

We use information to:

Execute construction projects
Provide customer support
Improve services
Maintain records
Comply with taxation and regulatory laws

We do not sell personal data.

7. Data Retention & Deletion

Data is retained only as long as necessary:

Active clients – duration of project
Financial records – as per statutory requirements
Messaging logs – as required for compliance

Users may request deletion subject to legal retention obligations.

8. Data Sharing with Third Parties

We may share limited data with:

Meta Platforms (WhatsApp)
Google (RCS infrastructure)
Telecom operators
Payment processors
Legal authorities if required

All third parties are expected to maintain security standards.

9. Security Measures & Encryption

We implement:

Secure servers
SSL encryption
Access controls
Role-based permissions
Messaging encryption as provided by WhatsApp and RCS

While we take reasonable precautions, no system is 100% secure.

10. Cookies & Tracking Technologies

Our website may use cookies to:

Enhance user experience
Analyze website traffic
Store preferences

Users may disable cookies via browser settings.

11. Data Transfer & Storage (India-based)

Data is primarily stored within India. However, messaging platforms like Meta or Google may process data on international servers in compliance with their global policies.

12. User Rights

Subject to applicable law, you have the right to:

Access your data
Request correction
Request deletion
Withdraw consent
Object to certain processing

Requests may be sent to mphulfagar@gmail.com.

13. Policy for Children

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.

14. Updates to Privacy Policy

We may revise this Privacy Policy periodically. Updated versions will be published with a revised effective date.

15. Governing Law (India)

This Privacy Policy is governed by the laws of India. Disputes shall fall under the jurisdiction of Pune courts.

16. Contact Information

B J CONSTRUCTIONS
2689, Kamal Niwas
Shirur Subhash Chowk
Pune – 412210
Maharashtra, India
Mobile: 9890488884
Email: mphulfagar@gmail.com